Last updated: 05/08/2025

 

At Vitavi, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, app, and services.
 

 

 

 

1. What Information We Collect

 

 

When you use our app or website, we may collect the following types of information:

 

Personal Information:

 

• Name, email address, phone number (e.g., when booking a session or signing up for a course)

• Payment details (processed securely via third-party services like Wix Payments or Stripe — we do not store payment information)

• Any details you choose to share through forms, messaging, or profile features

 

 

Non-Personal Information:

 

• Device type, browser type, IP address

• App usage data and session statistics

• Cookies and similar technologies for analytics and performance
   

 

 

 

 

2. How We Use Your Information

 

 

We use your information to:

 

• Provide and improve the Vitavi app and services

• Personalize your experience

• Communicate updates, offers, and relevant content

• Process bookings, payments, and course registrations

• Ensure community safety and prevent misuse
   

 

 

 

 

3. Sharing Your Information

 

 

We respect your privacy. We do not sell or rent your personal data. We may share data only with:

 

• Trusted service providers (e.g., Wix, email systems, payment processors)

• Legal authorities, if required by law

 

 

All third parties we work with are committed to keeping your information secure.
 

 

 

 

4. Your Rights

 

 

You have the right to:

 

• Access and update your personal information

• Request deletion of your data

• Withdraw consent to receive communications

 

 

To do this, contact us at: hello@vitavienergy.com.au
 

 

 

 

5. Data Storage and Security

 

 

Your data is stored securely on Wix’s servers and protected by industry-standard security protocols. We take all reasonable steps to keep your information safe.
 

 

 

 

6. Cookies and Tracking

 

 

We use cookies for functionality, analytics, and to enhance your experience. You can manage cookie settings through your browser at any time.
 

 

 

 

7. Updates to This Policy

 

 

We may update this policy occasionally. Any changes will be posted here, and if significant, we’ll notify you directly through the app or email.
 

 

 

 

8. Contact Us

 

 

If you have any questions about this policy or how we handle your data, please contact:

VitaVi

Email: hello@vitavienergy.com.au

Website:www.vitavienergy.com.au

 

 

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